Information, Technology, and Innovation

A big-picture look at how the latest trends in information management and technology are impacting business models and innovation worldwide With all of the recent emphasis on "big data," analytics and visualization, and emerging technology architectures such as smartphone networks, social media, and cloud computing, the way we do business is undergoing rapid change. The right business model can create overnight sensations--think of Groupon, the iPad, or Facebook. At the same time, alternative models for organizing resources such as home schooling, Linux, or Kenya's Ushihidi tool transcend conventional business designs. Timely and visionary, Information, Technology, and the Future of Commerce looks at how the latest technology trends and their impact on human behavior are impacting business practices from recruitment through marketing, supply chains, and customer service. * Discusses information economics, human behavior, technology platforms, and other facts of contemporary life * Examines how humans organize resources and do work in the changing landscape * Provides case studies profiling how competitive advantage can be a direct result of innovative business models that exploit these trends Revealing why traditional strategy formulation is challenged by the realities of the connected world, Information, Technology, and the Future of Commerce ties technology to business and social environments in an approachable, informed manner with innovative, big-picture analysis of what's taking place now in information strategy and technology.

InhaltsangabePreface Acknowledgments Section I: Foundations Chapter 1: Introduction Cognition Innovation The Macro Picture Earthquakes every Year Themes We've Seen This Movie Before Notes Chapter 2 Demographics Is There a "Net Generation"? Digital Natives Millennials at Work Behavior and Expectations Looking Ahead Notes Chapter 3 Behavioral Economics Motivation, Overt and Covert Behavioral Economics in a Networked Age Looking Ahead Notes Chapter 4: Information Economics Information Goods Pricing Information: Versioning and Bundling Network Effects Lockin Looking Ahead Notes Chapter 5 Platforms Strategic Levers Looking Ahead Notes Chapter 6 Power Laws and Their Implications A Bit of History Long Tail Successes Cautionary Tales Facts of Life Implications Looking Ahead Notes Chapter 7: Security and Risk The Landscape Information Space is neither Average nor Normal People Systematically Misestimate Risk Doing it Right Looking Ahead Notes Chapter 8: A Brief History of Organizational Innovation 1776: Division of Labor 18601890: Railroads and the Rise of Administration 1910: Scientific Management and the Further Division of Labor 1930s: Alfred Sloan at General Motors 193781: Transaction Costs 1980s: Economies of Scope and Core Competencies 1995: Linux as "Commons-based Peer Production" 2000: Offshore Looking Ahead Notes Section II: Work and Organization Chapter 9: Firms, Ecosystems, and Collaboratives Emerging Nonfirm Models Distributed Capital Looking Ahead Notes Chapter 10: Government The Biggest Employer Government Hiring at a Crossroads The Inevitable Downsizing Government on the Technology Landscape Looking Ahead Notes Chapter 11 Crowds Crowdsourcing: Group Effort Information Markets and Other Crowd Wisdom Varieties of Market Experience Looking Ahead Notes Chapter 12: Mobility Bottom up Search Costs Supply Chain Efficiency Mobile Phone Industry Impact Risk Mitigation Apps for Change Looking Ahead Notes Chapter 13: Work The Big Picture: Macro Trends Where Outputs Skills Work Looking Ahead Notes Chapter 14 Productivity Classic Productivity Definitions Services Productivity Services Productivity and Information Technology IT and Unemployment Looking Ahead Notes Section III: Business Model Disruption Chapter 15: Business Model Overview Definition Changing Minds, Changing Models Disruptive Innovation Disruptive Innovation as Paradigm Shift Looking Ahead Notes Chapter 16: Data and Communications Evolution of the Incumbent Business Model, 1877-1996 Business Model Disruption 1996-2010 Implications of "Stupid" Networks Looking Ahead Notes Chapter 17: Software Business Models Incumbent Model Pre-2000 Business Model Disruption after 1998 Looking Ahead Notes Chapter 18: Music Business Models Incumbent Model pre-2000 Business Model Disruption Pre-Napster Business Model Disruption Post-Napster Looking Ahead Notes Chapter 19: News Incumbent Formula Pre-2005 Business Model Disruption Looking Ahead Notes Chapter 20: Health Care Definitions Health Care as Car Repair for People? Following the Money Where IT Can and Cannot Help Disruptive Innovation Looking Ahead Notes Chapter 21: Two Disruptions that Weren't Retail Real Estate Notes Section IV: Technology Landscapes Chapter 22: Code Intangibility Fungibility Code Embeds Value Judgments Metadata Social Metadata Looking Ahead Notes Chapter 23: Sensors Historical Roots Ubiquity Current Examples Phones as Sensors Looking Ahead Notes Chapter 24: The Internet and Other Networks Legacy Telecom Network Principles Defense Origins of th