Beschreibung
This paper proposes that the communication of knowledge is influenced by its representation and that the type of representation has a dramatic impact on distributed problem solving. This study shows the effect of drawings and narrations on distributed problem solving specifically in the circumstance in which a problem arises and is solved in a context. Prior studies show divergent results on the influence of these two types of representations. Therefore, this study was designed to investigate which type of representation leads more efficiently to a solution and to understand the reasons why it does so. This paper analyses a simple problem, but it is important because the results inform a typical problem solving situation in interdependent organizations where past solutions can be adopted later on within and across boundaries.
Autorenportrait
Kathrin Maaß studied General Management at the Johannes Kepler University Linz, Austria.
