The Five Most Important Questions You Will Ever Ask About Your Organization

InhaltsangabeForeword. About Peter F. Drucker. Why SelfAssessment (Peter F. Drucker)? Question 1: What Is Our Mission (Peter F. Drucker and Jim Collins)? Question 2: Who Is Our Customer (Peter F. Drucker and Philip Kotler)? Question 3: What Does the Customer Value (Peter F. Drucker and Jim Kouzes)? Question 4: What Are Our Results (Peter F. Drucker and Judith Rodin)? Question 5: What Is Our Plan (Peter F. Drucker and V. Kasturi Rangan)? Transformational Leadership (Frances Hesselbein). The SelfAssessment Process. Suggested Questions to Explore. Definitions of Terms. About the Contributors About the Leader to Leader Institute. Acknowledgments. Additional Resources. Index.